Shipping policy
Thank you for shopping with Jakelynns LLC! We are a small family-owned business and truly appreciate your support.
Processing Time
Most orders are processed within 3–7 business days. Handmade and custom items may require additional time to ensure quality and care.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and the size of your order.
Estimated delivery times:
- United States: 3–10 business days
- International: Delivery times vary by location
Please note that shipping carriers may occasionally experience delays that are outside of our control.
Handmade & Custom Orders
Many of our items are handmade specially for you. Because of this, processing times may vary slightly during busy seasons, holidays, or special promotions.
Lost, Delayed, or Damaged Packages
Jakelynns LLC is not responsible for packages lost or delayed by the shipping carrier. However, if there is an issue with your order, please contact us and we will do our best to help.
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Contact Us
If you have any questions about your order or shipping, please contact us through our Shopify store or email us directly.
Thank you for supporting Jakelynns LLC — For Pets, For Fun, For Life!